Frequently Asked Questions

Please go through the following steps:
Trademark Efiling > Signup
Note: Please refer Digital Signature manual for DSC installation steps.

Click here to get list of Digital Signature Vendors

Go through the following steps to Validate Doc :
Open pdf > right click sign > Menu > Validate Signature > Signature Validation Status > Signature Properties >
Popup Summary Tab > Show certificate button > Certificate Viewer > select e-Mudhra CA/Sub CA > Right side Trust tab > click button Add to Trusted Identities

No, Digital Signatures are unique to users.

New Digital Signature is working with any of the browser like Chrome/Mozilla/Edge etc.

TMR Efiling > Control Panel > Renew Digital Signature

TMR Efiling > Control Panel > Renew Digital Signature

Please check wheather BSS is running. Please check is your DSC vendor application is running.

Refer Digital Signature manual on TMR Efiling Login page.

Please check for large size pdf

Please check for password protected pdf

Please check for invalid pdf

Send error details to helpdesk.

Reload page and try again.

Token Expired. Reload page and try again.

Check BSS is working. Please check is your DSC token application is running.

Please contact to your DSC vendor

Check BSS is working. Please check is your DSC token application is running.

Please try to reduce attachment size. And try again

Please recheck your attachemnts pdf and avoid using password protected pdf or corrupted pdf. And try again.

Please check if BSS(Browser Signing Solution) is running. Few other solutions are :

	> Go to BSS icon on taskbar > Right click on the BSS icon > Click on Start Server
	> Go to BSS icon on taskbar > Right click on the BSS icon > Click download new version > Install new Version > Restart your PC/Laptop
Keep your DSC token connected	And try again

Check pdf attachment.

Email ID : tmr-helpdesk[at]gov[dot]in
Phone : 1800-110-989